Frequently asked questions
Quick answers about how Dealo works, what it costs and how your data is handled.
What is Dealo?
Dealo is a business assistant for car dealers and property agents. You chat with it on WhatsApp, and it keeps your listings, customers, reminders and appointments in order. You can also use it on the web.
How do I start?
Message Dealo on WhatsApp, or sign in on the web. New businesses get a free trial, and you do not need a card to start.
What can Dealo do?
It makes listings from the photos you send, saves customers and leads from messages you forward, sets reminders and appointments, sends you a briefing every morning, checks whether a car or home is still available, and prepares posts with your real photos for you to share.
How much does it cost?
After the free trial you choose a weekly or monthly plan. Prices are shown in your local currency, with what each plan includes. Only Dealo's replies count. The messages, photos and voice notes you send are free.
Do plans renew automatically?
No. On WhatsApp and the web a plan is a one-off payment and nothing is charged again. Dealo reminds you before it ends and you choose whether to renew. Purchases in a mobile app follow the app store's rules.
Can I use Dealo in my country?
Dealo is for businesses in any country. In some countries WhatsApp costs more, so Dealo replies in the app and on the web instead of on WhatsApp. The pricing page shows what applies where you are.
Is there a mobile app?
The mobile app is coming soon. For now you can chat with Dealo on WhatsApp and use it on the web.
Can Dealo make mistakes?
Yes. Dealo uses AI, and AI can be wrong. Check what it prepares, especially prices, details and anything you send to a customer or publish. You decide what goes out.
Is my data safe?
Each business's data is kept apart from every other business's, and only the people in your business can see it, according to their role.
How do I delete my data?
Email us from your account's email address with the subject "Delete my data", or follow the steps on the deletion page.
How do I reach support?
Write to support@usedealo.com. You can also message Dealo on WhatsApp.